Boy, am I in trouble. If Mike
Bloomberg had his druthers, telecommuting surely would go the way of the
30-ounce soda. Mr. Bloomberg is quoted in both the New York Daily News and the
Daily Mail as saying, “telecommuting is the dumbest idea I ever heard.”
Now, granted he’s a mayor and an
entrepreneur and a very, very rich guy which I suppose makes him smarter than
I am. But surely he’s heard dumber ideas somewhere. For one thing, he has been
known to associate with Republicans. He must have heard some of their “ideas.”
And he’s a philanthropist and a
great supporter of the arts. Have not any Damien Hirst or Christo projects
wafted in his direction?
He laments the fact that when you
work at home you don’t get a chance to hang around the water cooler. And that,
as everyone knows, is where all the great ideas come from – – the chance
meeting, the exchange of confidences, the meaningful arched eyebrow. It’s a
wonder anybody has time for an office pool.
It doesn’t matter that the classic water cooler seems to
have gone the way of the stagecoach. Oh, water coolers still exist; but they
are not oases at which nomadic office workers gather. They are in kitchen
hutches that also contain microwaves and fridges. The better to eat at your
desk, my dear. One would think that the idea-generating, random, colliding
trajectories so revered by Mr. Bloomberg and that Yahoo lady were some kind of
CERN supercollider. Ha!
Furtive little runs to the
kitchen hutch – – I mean the watercooler – – are not likely to yield the great
synergy that, on previous occasions, rewarded us with the startling concept of
combining peanut butter with chocolate.
But what about the poor
homebound, isolated telecommuters. Well we know they’re more productive because
they are not enslaved by the 9 to 5 shackles. (Instead they’re enslaved by the
8 a.m. to midnight shackles.) It’s true they are deprived of seeing their
colleagues hydrate themselves, and thereby miss the inevitable inspiration. But
they get to be in the world, walk in the park, listen to music, see and speak
with people who have entirely different world views and experiences. Also, many
successful telecommuting programs encourage the remote personnel to come into
the office one or two days a week. Why, it’s almost like combining peanut
butter and chocolate.
A lot of resistance to
telecommuting has come from those managers who aren’t comfortable with
supervising people they can’t see. The grand spectacle of people at their desks
for the proscribed period of time means more to these managers than timeliness,
quantity, and quality of the work. Now that’s a dumb idea.